10 Soft Skills You Need

  • Training Time: 1 day, 9:00 am to 5:00 pm
  • Inclusion: Participants Manual and Certificate of Completion

Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills.

Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.

Learning Points
  • Why and how soft skills are important to success in the workplace
  • Understand the 10 key soft skills everyone should have
  • Use soft skills to relate more effectively to others in the workplace
  • Understand how to use soft skills to communicate, problem-solve, and resolve conflict
  • Apply soft skills to specific situations
Course Outline

10 Soft Skills You Need – Module 1

Getting Started

  • Introduction to Soft Skills
  • Workshop Objectives

10 Soft Skills You Need – Module 2

What are Soft Skills?

  • Definition of Soft Skills
  • Empathy and the EI Quotient
  • Professionalism
  • Learned vs. Inborn Traits

10 Soft Skills You Need – Module 3

Communication

  • Ways We Communicate
  • Improving Nonverbal Communication
  • Listening
  • Openness and Honesty

10 Soft Skills You Need – Module 4

Teamwork

  • Identifying Capabilities
  • Get into Your Role
  • Learn the Whole Process
  • The Power of Flow

10 Soft Skills You Need – Module 5

Problem-Solving

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-Evaluation

10 Soft Skills You Need – Module 6

Time Management

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multi-Tasking Myth

10 Soft Skills You Need – Module 7

Attitude and Work Ethics

  • What are You Working For?
  • Caring for Other vs. Caring for Self
  • Building Trust
  • Work Is Its Own Reward

10 Soft Skills You Need – Module 8

Adaptability/Flexibility

  • Getting Over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You’re Worth Your Weigh in Adaptability

10 Soft Skills You Need – Module 9

Self-Confidence (Owning It)

  • Confident Traits
  • Self-Questionnaire
  • Surefire Self-Confidence Building Tactics
  • Build Up Others

10 Soft Skills You Need – Module 10

Ability to Learn From

  • Wow, You Mean I’m Not Perfect?
  • Listen with an Open Mind
  • Analyze and Learn
  • Clear the Air and Don’t Hold Any Grudges

10 Soft Skills You Need – Module 11

Networking

  • Redefine Need
  • Identifying Other’s Interests
  • Reach Out
  • When to Back Off

10 Soft Skills You Need – Module 12

Wrapping it up

  • Words from the Wise

 

You Can Expect...
  • An understanding of 10 soft skills, and why it is necessary for your professional persona
  • To be inspired and motivated towards its application in your work
  • A professional-culture training that both you and others around you will appreciate
You Need This If...
  • You want to develop a professional personality and character
  • You want to develop strong professional work habits
  • You want to be a part of a strong team, or you want to help build strong teams
This Is About...
  • Instilling disciplined character traits and habits
  • Working in a manner that respects everyone else around you
  • Getting things done with behaviours and traits to support a great company culture
In-House Rate

Participants: 20 – 30
Duration: 1 day
Course Fee: P3,250.00 per person
Includes: Manual, Certificate of Completion