Creative Problem Solving

  • Training Time: 2 Days, 9:00 am to 5:00 pm
  • Inclusion: Participants Manual and Certificate of Completion

Welcome to the Creative Problem Solving workshop. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This workshop will give you an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

Learning Points
  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
Course Outline

Creative Problem Solving – Module 1
Getting Started

  • Introduction to Workshop
  • Workshop Objectives

Creative Problem Solving – Module 2
The Problem Solving Method

  • What is a Problem?
  • What is Creative Problem Solving?
  • Steps in the Creative Solving Process

Creative Problem Solving – Module 3
Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information

Creative Problem Solving – Module 4
Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Creative Problem Solving – Module 5
Preparing for Brainstorming

  • Identifying the Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Creative Problem Solving – Module 6
Generating Solutions (I)

  • Brainstorming Basics
  • Brain-writing and Mind Mapping
  • Duncker Diagrams

Creative Problem Solving – Module 7
Generating Solutions (II)

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method

Creative Problem Solving – Module 8
Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Creative Problem Solving – Module 9
Selecting a Solution

  • Doing a Final Analysis
  • Pair Comparison Analysis
  • Analyzing Potential Problems

Creative Problem Solving – Module 10
Planning Your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Creative Problem Solving – Module 11
Recording Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Creative Problem Solving – Module 12
Wrapping it up

  • Words from the Wise
  • Action Plan and Ealuation
You Can Expect...
  • To be introduced to the concept of solving problems using a creative process
  • To learn the six major steps to implement solutions to almost any kind of problem
  • To understand types of information, and how it will help you in problem solving
You Need This If...
  • You want to be clear on stating and restating the problem
  • You want to learn about information gathering to solve a problem
  • You want to define the present state to lead to the desired state
  • You need to define actions for the problem to be solved
This Is About...
  • Clearly identifying problems to brainstorm solutions
  • Removing mental blocks and stimulating creativity
  • Generating solutions
  • Using “brain tools” such as Mind Mapping and Brainwriting to generate ideas
  • Problem solving being approached from a creative useful manner
In-House Rate

Participants: 15 – 30
Duration: 2 days
Course Fee: P7,750.00 per person
Includes: Manual, Certificate of Completion