Manager Management

  • 2 Days, Training Time: 9:00 am to 5:00 pm
  • Inclusion: Participants Manual and Certificate of Completion

Management is known as a form of art and a science. The key is making employees more efficient and productive while finding the correct way to do it. When preparing to manage one or a group of managers, you are preparing for them to be able to manage their own employees.

Every manager is a different personality type and learns differently. But with some helpful tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams.

Learning Points
  • Welcome and orientate new managers
  • Learn ways to successfully coach and mentor
  • Learn ways to measure and evaluate performance
  • How to handle complications
  • Communicate between employees and their managers
Course Outline

Manager Management – Module 1
Getting Started

  • Introduction to Manager Management
  • Workshop Objectives

Manager Management – Module 2
Grooming a New Manager

  • Set Specific Goals
  • Authority (What They Can and Can’t Do)
  • Create a Shared Vision
  • The More they Learn, the More Responsibility They Get

Manager Management – Module 3
Coaching and Mentoring (I)

  • Writing Performance Reviews
  • Provide Clear and Timely Feedback
  • Praise in Public, Criticize in Private
  • Make Sure Your Door is Always Open

Manager Management – Module 4
Coaching and Mentoring (II)

  • Offer Advice, Not the Solution
  • Create a Supportive Environment
  • Build Ownership
  • 360 Degree Feedback

Manager Management – Module 5
Measuring Performance

  • Staying Within Their Budget
  • Setting Measurable Objectives
  • Skip Level Feedback
  • Collaborate on Criteria to be Evaluated

Manager Management – Module 6
Motivating Managers

  • Provide the Needed Resources
  • Bonuses and Incentives
  • Give Credit for Good Work
  • Keep Them Challenged

 

Manager Management – Module 7
Signs of Poor Management

  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth

Manager Management – Module 8
Trust Your Team of Man

  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify

Manager Management – Module 9
When an Employee Complains About Their Manager

  • Keep the Information Confidential
  • Gather Information from Both Sides
  • Coach or Delegate the Solution
  • Follow-up with the Manager or Employee

Manager Management – Module 10
When Do You Step In?

  • Unsafe or Dangerous Events
  • Legal Ramifications
  • Severe Financial Costs
  • Repeated Failures after Coaching Has Occurred

Manager Management – Module 11
Remember These Basic Qualities

  • Express Confidence in Their Abilities
  • Practice What You Preach
  • Have an Open Door
  • Their Success is Your Success

Manager Management – Module 12
Wrapping it up

  • Words from the Wise
You Can Expect...
  • To learn to groom a new manager for success in their position.
  • To plan transition with goal-setting perspectives
You Need This If...
  • You want to establish a significant new manager learning process
  • You want to monitor a new manager’s growth
  • You want to enable transition success
This Is About...
  • Extending help to establishing and calibrating authority for new managers
  • Lending proper support for the new transition
  • Creating a shared vision to establish what you want to see happen
In-House Rate

Participants: 16 – 20
Duration: 2 days
Course Fee: P19,950.00 per person
Includes: Manual, Certificate of Completion