Managing Customer Service (vs)

Managing Customer Service (vs)

Managing Customer Service (vs) Training Time: 1 day, 9:00 am to 5:00 pm Inclusion: Participants Manual and Certificate of Completion The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Critical Elements of Customer Service (vs)

Critical Elements of Customer Service (vs)

Critical Elements of Customer Service (vs) Training Time: 2 Days,  9:00 am to 5:00 pm Inclusion: Participants Manual and Certificate of Completion While many companies promise to deliver an incredible customer experience, some are better at delivering than others....
Handling a Difficult Customer

Handling a Difficult Customer

Handling a Difficult Customer Training Time: 9:00 am to 5:00 pm, 1 Day Inclusion: Participants Manual and Certificate of Completion At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the...
Customer Service

Customer Service

Customer Service Training Time: 1 Day.  9:00 am to 5:00 pm Inclusion: Participants Manual and Certificate of Completion Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who...